Guerlain Insolence EDT Spray for Women

Shipping & delivery

Same-day dispatch on orders placed before 2pm (Mon–Fri). Every order ships tracked, 100% authentic.

Spain

Mainland, Ceuta, Melilla & Tenerife: Free

Balearic Islands & Las Palmas: €1.99 — free over €100

Rest of Europe

Austria   Belgium   Denmark   France   Germany   Italy   Netherlands   Portugal   Sweden

Standard: €2.99 — free over €100

Express (UPS): €5.99 — free over €200

All orders ship within the EU — no customs charges or import duties.

Returns & refunds

Not quite right? Return eligible items within 30 days of delivery for a full refund of the product price.

Condition

Items must be returned new and unused, in their original condition and packaging, with all tags and accessories included.

Return shipping

Return postage is paid by the customer — unless the return is our fault (wrong or damaged item), in which case we cover it or send a prepaid label.

Refunds

Approved refunds are processed within 7 days of us receiving and inspecting your return, back to your original payment method.

How to return

Request a return from your order page, or email contact@perfumeoasis.eu with your order number, item and reason before sending anything back. We'll reply with the return address and full instructions.